Empress Pearl Milk Tea - Purcellville

I thought this place was super cute upon walking in the store. It's very bright and colorful and they were playing a whole Taylor swift playlist so good vibes all around lol. They also had so many cute kawaii/boba items you can purchase from pens, keychains, snacks, and more. They were actually pretty affordable too, I was surprised. I got the Lychee Green Tea w/Boba less sweet. I waited a bit to drink my boba so the boba got a little hard but it was okay. The drink wasn't bad either, not too sweet which I liked. The staff were pretty friendly and helpful. Overall, a pretty decent spot with very cute aesthetic vibes!

We’ve been coming here for over two years at least once a month, and it is hands down our favorite spot for a refreshing sweet treat! Boba is always perfectly chewy, the staff are friendly and efficient (even when the shop gets mobbed after the high school across the street lets out), the decor is adorable, and the teas are delicious. Our favorites are the Lavender Honey Milk Tea, Earl Grey, and Raspberry Rose, but the classic Tiger Sugar (brown sugar) is delicious as well. You can also order water- or lemonade-based drinks and slushes if you don’t want tea.Dietary restrictions: They use a dairy-free creamer for the milk tea base.

Customer service was terrible. We waited for the worker for 10 mins, who then came out of the back huffing like I was taking up his time. I ordered 3 drinks, with every drink I ordered he huffed again. The drinks were good, but customer service had much area for improvement.

Love the staff and cashier!! So nice and accommodating!!!!!

Today and on my two previous visits, the cashier has gotten my order completely wrong,. Normally this would bother me, everyone makes mistakes. But now it is a pattern. The past two visits they are completely out of boba…and they have only been open for 90 minutes…