Mountain Mist - Puyallup

Attached is a photo of the water delivered....There is no photo because the water was never delivered

Well?…..Mountain Mist wasn’t what I thought it was, they just scammed me! I bought 5 3gal bottles of water and got delivered 3. I’m so disappointed and when I called I was told there was nothing they were going to do about it, they said I didn’t pay for 6. I checked my acct and my payments are all paid in full. WOW. Everyone, caveat emptor.

I've been with Mountain Mist for a year. Not really please and currently looking for other options for RO water delivery. They missed a few deliveries, once this past week with out any notification until we called. They said that the driver ran out of product and changed out delivery cycle to that next Monday. Missed that Monday with no communication so I went and bought more water only to have our water delivered on Tuesday. Also, lack of flexibility on delivery schedule (once a month, that's a lot of water to store).

Poor delivery service. Many times my delivery never showed up. When I would call they gave me reasons like delivery truck ran out of water, or there was no parking available. I own a business in a strip mall next to a bar that always has deliver trucks and I find it interesting that they never have a delivery parking problem. On top of that once they don't show up it's not rescheduled. I had to call and ask for my monthly delivery to be scheduled.

Service is starting to decline switch from bi monthly to monthly with the reasoning of you need to order more bottles. Or Have a bigger stock on hand. We currently have 16 on hand how many more would you like us to have.