Ruth's Chris Steak House - Qualla

Wonderful experience! Food was prepared perfectly, Julio and his service team were exceptional! So enjoyed the evening!

Our reservation was at 7PM in Cherokee, NC. At 8:30 the manager came by and ask who ordered the 11 oz steak. My wife said that she did, and he said that is the reason it is taking so long. I seen lots of folks with bigger steaks that came after we did and left way before. I have always enjoyed my dinning experience there, but for someone in charge to blame us for the delay was unexceptable. I could have lived with the excuse of a lost order, that can happen. I just think the manager handled this all wrong. I guess the BRIO will get our business from now on. Suggestion: I would let the manager know that how he handled this situation could have been better, even if he did not say anything. Thanks, Tim

The food and service was amazing, Julio made the night wonderful.

Julio was awesome! He was attentive and very knowledgeable. Definitely an asset to Ruth's Chris!!!

The food and service was great. A big thanks to Julio for a great time.