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Feedback gevenIt's one of the things I love most about going to Cane's. Always a friendly staff, fresh food, clean restaurant. It's what all other fast food restaurants should be aiming for. This location nailed it for sure.Food: 5/5
Worst drive thru experience ever had. When I was ordering through the drive thru a young lady was taking my order she sounded very annoyed. Didn’t even start off with any greeting, she was rushing me through out my whole order saying “is that it?!”after everything I said and constantly made me repeat myself. I was speaking VERY loud, to the point of almost yelling. I only had 2 box combos and a caniac. I waited over 15 minutes for my order as I was sitting in the drive thru. Everything on the receipt was ordered correctly. When one of the girls gave out the drinks I noticed right away that the drink was wrong. I tried to tell her and she ignored me, my friend even called for her attention and she slammed the window on us. We sat there waiting with the wrong drinks till they finally gave us our order. There was at least 5 staff members standing there doing NOTHING. One girl was trying to look “busy” by moving a few handfuls of sauce around the area but she wasn’t really doing anything from what I could see. The girls were just standing and side glancing at our car the whole time. When she gave us the right drink after trying to grab there attention for 15 minutes she rudely said “here’s your SWEET ice Tea”. I didn’t want to cause a scene in the drive thru, there was no line when we got there. When we drove off there was about 3 cars behind us. I called as soon as we left the drive thru and the manager Kevin answered the phone I told him everything about the experience all he had to say was “sorry for the experience I’ll make sure that I talk to our staff” I’m guessing they had a staff and manager change recently cause I’ve been to this location before plenty of times and I’ve never had more disgraceful service by any restaurant in my life. The highschoolers working at McDonald’s have more customer care then this new staff.
Chicken is hot and crispy every time, made to order. Only complaint is the on the last few years they have decreased the amount of fries, chicken is smaller, and Texas toast is half the side but who hasn't reduced their portions and increased prices in the last few years. At least they have maintained the flavor.Food: 5/5
We ordered large sweet teas with our meals through the drive thru but you were out of the large cups… so we were told we’d have to buy the Post Malone cups to get our large drinks. We should have been offered our drinks anyway in the large PM cups without charge. That was lame.
We love raising canes. It’s something different. When we first moved here, we didn’t understand the hype, but it’s quick and easy and not the just the same fast food. The chicken tenders are great and their sauce is something that grows on you ?Food: 4/5