Fazoli's - Quincy

I had an amazing experience! The manager, Darrick, was incredibly friendly and provided outstanding customer service. He greeted us warmly when we arrived, assisted us with a large order that needed dietary adjustments, and ensured that everything was correct when our food was ready. Plus, considering the size of our order, we received it surprisingly quickly! I wish I could give him 10 stars!

This place is fantastic! The manager, Darrick, was amazing. His team worked tirelessly and efficiently. I will be a lifelong customer as long as Darrick is in charge because both his employees and customers have great respect for him, and it's essential to keep him on board! The team is truly one of the best as well! They collaborated seamlessly, which is something noteworthy in today’s world!

I’m so glad I finally had the chance to try this restaurant! I absolutely won’t settle for drive-thru service; Italian cuisine deserves a sit-down experience. I understand the challenges with staffing, but the inconsistent hours were frustrating. We attempted to dine in several times, only to find it either closed or only available for drive-up service. I appreciate that they were actually open this time! The food was fantastic, and our server was excellent. I wish I could remember his name—he was tall with dark hair and wore large earrings. He was very kind and attentive!

Great food but I 'm NOT going to a drive thru for spaghetti. If I can 't dine in, I 'll make it myself at home,.. who wants lukewarm spaghetti?!?! Until the dine in is open again,.. I 'm out.

Carbonated tea!! Yuck! It didn't matter because they were out of it and everything else except coke and diet. Food was room temperature. I used to love this place. After the dining room closed forever now it's been ruined for me. Change isn't always good.