Popeyes Louisiana Kitchen - Racine

As for the chicken tenders, they were a complete letdown. If you look at the picture of the one chicken tender I received, my finger is pointing at it—it's about the same size as a shrimp! It was laughable, and there was barely any chicken in it. On a positive note, the service was quick and friendly. The person at the window was really nice and apologized for being out of some items, including coleslaw and cocktail sauce. If this had been my first experience at Popeye's, I would have sworn off the place for good. However, I know it can be much better, so I plan to give it another try soon.

I?m not sure if this Popeye?s location is still open?The last four times I?ve gone, no one is there to take my order at the drive thru. Yesterday, the front door was locked at 11:30 am. Kind of a bummer, because I love their chicken sandwich.

My husband and I placed an order online for our family for dinner. We set a time of 6:05pm for pickup. We didn't leave with our online order until 6:45pm. We ordered the 16 piece meal with biscuits and 3 sides. Upon receiving our meal we were told they were all out of coleslaw one of our sides) and mash potatoes our other side). So we had to get 2 macaroni and cheese sides. Chicken was over cooked, dry, and bland to say the least. Employees had no sense of urgency gathering the meal as well that was set to be at 6:05 pm for pickup. Over all it was a very disappointing experience.

I would like to apologize for giving this 5 stars, but i can't be the only person experiencing this. This is honestly a garbage popeyes branch that needs to either change a owner or just shut down for good. I waited in line for about 10 mins, no response from the speaker(? . The lady from the car in front of me told me that another guy order food online (already paid and have been waiting for 40 mins at the drive through counter but no one showed up. I then asked the lady how she order her food and she said she haven't, and they have been waiting there for 30,40 minutes but still there is no one to respond anything. All of a sudden, an employee from the speaker finally decided not to play dead and told us that they cannot take orders because they are short of hands so is currently closed. This is just ridiculous, to a point I find this funny instead of being mad. There are five cars waiting in the driveway but no employee said anything until now? If you are an employee here, sorry but I don't think you can call yourself employed. You are not really doing anything. If I were you, I would be extra careful when I'm wearing the uniform outside. Who knows, some careless driver might accidentally run you over. If you want some fried chicken, look away, unless you consider yourself lucky.

Safety first- be careful when you walk on the floors in the dining room. They are greasy slippery. Clearly they are mopping the kitchen and the dining room with the same mop. Also, one of the emergency exits was blocked by a pallet of supplies. Some food was fresh, some cold and smashed. The staff was friendly, but wait time was quite long during dining in. Also, we ordered 5 classic chicken sandwich meals. Somehow one was made as spicy. Fortunately I like spicy, and one of my kids didn't get it. It's HOT! The fries in our meal were literally just put in the bottom of the meal bag. No fry pouch or anything. Maybe that is normal, we usually don't order the combos.