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Feedback gevenThe music of the ole school was brilliant. the male bartender was great, the drinks beat. the misunderstanding was the food service. the orders were back over an hour. when I went to the lady barkeeper. who took my money. because rib tips are just a cash transaction. I look at them from my table, we made eye contact. she nodded as if she knew it at the time. I'm 30 minutes closer to her, she sees how I'm coming and B lines to the washroom. I'm waiting patiently. when she comes out of the washroom. when she stayed in the washroom for a few minutes. I'm still waiting for the cash when she comes out, I asked for my food. she says I'm supposed to keep the flap and sit down. that's when the dinge in the down hill..at at that point, I didn't want to eat anymore. it was reimbursed TIME. then how children do. it goes on the back and reads on its own. what was said. I am grown i own mine. but not lie.
Rated a 3 due to staff didn't greet when walking in or say anything to us as we left. Bar wasn't busy. It was our group of 4 plus 2 other couples. We only had drinks. Didn't try food.
I want to like this place so much but when you get bad service not once but twice, I just got to say something. I iked this bar when first open but the last time I was here in December food and bartender was not right. First I get on the food, I was out for my mom birthday so treat on me I order two 10 piece wings with fries. Food come out and it wasn't edible like fried too hard to the point I couldn't enjoy it. Tell bartender she basically ignored me. After 30 minutes of waiting I ask her again what did they say, she say they can't do nothing about the food, seeing I didn't touch anything but fries. So me being me I went to the back and talk to the cook, she tells me that she told the bartender to write my name down and how much I paid, but she will come out and do it. So bartender lied. Cook come out and she do what she said she was gone do which I respect because I paid a lot for drink and food plus tips. So let come to tonight I come in tell them I want the food they said they will honor, guess what they didn't. The same bartender was here tonight and she ignored us. Let people go before us whom came after us, note not pack. Which bring me why I wrote this. I really wanted to like it here. Music is always a vibe. I just won't come here unless he get better customers service. Sad because it's black owner.
So annoyed I don’t even know where to start with this review. 1st I called and was left on hold over 6minsMy husband and I were driving back from Detroit we live in MKE, long story short on our drive back home we googled Soul food near us and This place popped up. 26 min drive so we went got there NO SOUL FOOD FOR TODAY (which is a SUNDAY) Something so simple COULDVE been said before I was placed on hold. But I guess. Moral of the review on Sundays call and asking before wasting gas and time.
I am blown away at how great the food is. The chicken was the best I’ve ever had in my life. They have amazing service and were extremely nice.