Pretzelmaker - Raleigh

Much better than Annie! It's quite similar to Bretzel-Driller. This is my favorite spot in Raleigh!

Nice people. I love her broad dogs more than Aunt Ann is for some reason. And the guy wept to have two less bacon bites, could just have gone back and let them know. You'd have helped.

As a vendor in Crabtree Valley Mall, I recently purchased what was supposed to be an 8-piece bacon mozzarella bite. However, when I returned to my store, I was disappointed to discover that there were only 6 pieces. Shame on you! You've lost my business; I plan to dispute the charge with my credit card company and report this to Mall Management. My advice? Avoid this place.

I recently saw a friend's post on their Facebook page about a concerning experience at this restaurant. They noticed the manager handling money without washing his hands or putting on gloves, and an employee was doing the same with the dough. I can't eat at a place that allows this. Your post was made 10 hours ago.

Stopped by today to try the new pretzel bites with my two year old and my mom. The young man who took my order and made the bites for me stepped away from the counter. An older gentleman (who was working the Mrs. Field cookie counter) removed the bites from the warmer and put them on a pan. I asked him to please put the salt on them while they were in the pan. He ignored me and continued to put them in the cup. I again asked if he could please put the salt on while the rest were in the pan bc I didn 't want some to be Saltier than others. He CONTINUED to ignore me, not even responding to me. I asked can you hear me? thinking maybe the glass was preventing him from hearing me. He looked at me said yes I hear you. I know what I 'm doing. He then put salt on the pretzels in the cup, put the top on the cup and shook it. I understand they do this for a living but a little communication could have gone a long way. Good customer service would have been him telling me what he was going to do, NOT ignoring me. The bites were DELICIOUS. But this older gentleman 's lack of customer service was terrible. I 'll never go back.