The Flame Broiler - Rancho Cucamonga

I always come here because it's my favorite place to eat. The staff greets you warmly, and my order is always ready in 5 minutes or less. The team is incredibly sweet and friendly!

I came home to find that my order was incorrect. Everything was right except for the fact that I ordered beef, but received chicken instead. Normally, this wouldn't be a huge issue, but I really dislike chicken because I find them to be unclean animals. That said, I called the restaurant to inform them about the mistake and spoke with a young lady named Alexis. She was incredibly helpful and made sure to fix my order promptly. They also got the number of sauces I requested just right. Mistakes can happen anywhere, and that's just a part of life, but it was refreshing to experience such polite and helpful service from both the restaurant and Alexis in resolving this issue. Although I had never met Alexis before, I believe she is a real asset to this company, and it’s great to see them taking good care of their customers.

The staff was fantastic and full of energy. Every employee had a positive attitude, which is why I’ll definitely be coming back. It’s not often you encounter such happy workers. I sincerely hope the manager acknowledges their hard work and dedication.

Excellent customer service from Priscilla! She was super nice, came to see if we need more sauce, napkins. She treats people as she wants to be treated. It was also very clean and the remaining room was also.

Great friendly service. Nice place for chicken , rice, and veggies if you are healthy conscious. Dare to try their super hot sauce called tripex. Haha, super duper hot. Be careful. Check them out. Friendly fast service: