West End Grill - Randolph Town

Drinks are good, wings very good and good waite staff. Additionally, the Grill's thin pizza is excellent and well seasoned. My preference for toppings are pepperoni. Linguica sausage and onions. It’s really too bad delivery service is not allowed. Parking: A shared parking lot with other stores but getting a spot is not a problem. Hp in front! Wheelchair accessibility: Plenty of move around space for a wheelchair

We are regulars at west end grill. Last night we went in for dinner started off great. Then we put in an order that we normally get a Buffalo chicken dip pizza. It’s not on their menu but since we are regulars we have become friendly with most of the waitresses so one of them gave us the idea. Mind you we have had this pizza about 5 times. Well the waitress that waited on us didn’t know how to ring it in so she spoke to the manager. So instead of the manager asking another waitress in the restaurant she just came right over to our table extremely rude. She started off with oh we don’t make that and you never had it here. Ummm excuse me your energy is so off. Then said to us oh the waitress must make that pizza herself. lol what are you talking about? The waitress wasn’t in the back making the pizza are you serious lady. Then asked my husband and I how to ring in the pizza. What?? This manager was unprofessional and her energy was so bad. It was a horrible experience. Eventually they called the waitress to ask her how to ring it in. The manager never came back to the table to apologize for her rudeness or to tell us that they figured out how to ring it in. We told the waitress that we were all set with pizza and we didn’t order it. We paid our bill and left. We were out on a date night without our kids and her tone and energy made the night awful. Please train your manger on how to approach people and not just automatically be rude.

We went for lunch. The lunch menu has some good selections. I got eggplant wrap which was tasty. My husband had haddock sandwich. My daughter ordered kids fish and fries. She said they could of given more fish there was a ton of fries. The drink menu looked really good. Lots of selections. I would go back and trust and apps. Manny people ordered nachos when we were there and they looked amazing.

Great time great and atmosphere food was exquisite and service was also great. The drinks there are highly recommended. Parking: Great location more than enough parking for a big party.

I have been to West end a couple of times now and i want to continue cause its such a nice location but everytime i end up leaving disappointed on the service and guest interactions and tonight was no different. went in With some friends at 9:45 ordered some drinks. the bartender was not social at all and at 10 they did last call we already still had full drinks so we were good for last call, However in that same moment the bartender walked around and turned off all the TV’s just my group of people and about 3/4 guys on the other side of the bar after last call the bartender completely ignored us while she was talking to someone else across the bar about seeing them “at a bar in a few minutes “ later it became clear that the people the bartender was talking to also worked here i’m assuming off the clock as they were drinking at about 10:30, about 30 min after last call the bartender started pouring more drinks for the 3/4 guys (employees) sitting at the bar they were all laughing socializing having blast drinking martinis and vodka sodas me and the people i was with finally said “let’s go “ and left full beers on the bar because we felt like we were interrupting the staffs social hour. as we were getting up one of the female bartenders said to the other bartender “pour urself a drink “ and the bartenders started to pour herself liquor into a glass cup clearly for her to drink. like i said i have been here a couple times now because i truly want to like it it’s local to me and seems like a friendly place to have some good food and a drink however i think the owners of this place truly need to evaluate what happens here “late night” cause the night staff and managers have no problem making their paying guests feel rushed out and uncomfortable so that they can all carry on their social conversations and drink while at work. just seems genuinely unprofessional and im disappointed truly. not sure ill be back after tonight we felt very u wanted and awkward