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Feedback gevenVery smooth running airport, easy to navigate, and airport personnel are very helpful and friendly. Complete 180 from flying in and out of DFW.
Super easy to go through, small, only 6 tore. clean. it is well organized and since it is not a high-volume airport, it has much space not to feel overwhelmed with people. there is a food court area to go with eating, were packed and a place to sit. from security to supporters, everyone is super friendly. not too many direct flights, but minneapolis is an hour flight away, so it is a convenient connecting hub.
Overall the airport is a nice facility, but julie at Allegiant counter has absolutely ruined the experience of my family here. she was so rude to us when we walked to foot to check our bags until she scanned our boarding passes into the plane. many other local moats that noticed our bad experiences informed us that normal behavior was for julie. they had often seen this lack of respect from her. rapid city’s allegiant counter gets a terrible review from me!
A part of the regional airport rapid city is a classic small American experience. the safety control point was essentially a flur with a scanner. the baggage claim was a man who distributed the people's personal bags over a rolling garage door. the shuttle service was 2 older people who led people to their front doors and to their hotels. grew up in a similar city, it became familiar with an old college friend.
An hour to get out of the parking lot, because their payment system was frozen and they had to execute payments manually. a person who works - one for easy, what were 40ish cars? their system is the problem and they do not have any employees for a backup plan? ? but no, could not only open the lines and miss them on the collection of parking fees.