Pizza Express - Reading

Pizza is always hot and tasty. but the waitressing staff were very slow on my last visit.great for young families, or friends. happy hour deals are great value, but the main menu is probably slightly expensive for what you actually get.but a really large range of pizzas, and pastas, and now a good salad bar.

Today I went to the Reading, Oracle Shopping centre branch. The customer service was appalling. The resteraunt was not busy at this time Offered very dirty seat- Ladies toilets were filthy, and handle on door broken- When kindly requested new seats, was responded with a sigh New seats were very sticky- Asked for warm water and staff was very unwilling and hesitant- Once warm water was ready. Staff waved for attention at the bar and got us to go collect from him- While waiting for food, our desk cutlery was taken and not replaced. Eventually had to ask new staff member- Starters arrived after the pizza- Asked for the bill, staff acknowledged however started serving other customers. After we got up to pay the bill at the till ourselves

Yesterday afternoon we go into Pizza Express Riverside with our year old grandson to celibate his birthday . After waiting what seemed an age to be seated, there were many empty seats, we started to walk away. Then a guy came at the last minute and seated us. Then a waitress arrived and accused us of seating ourselves without permission before the table was ready. I said that wasn't true she then questioned my answer. We walked out. Its an English disease. Some restaurants seem to think THEY are doing costumers a favour.

Everyone knows what to expect from Pizza Hut right? We did the pizza buffet and quickly realised it's not the place to be unless you have children. Most of our time was spent in a queue behind families fighting for slices of pizza because the restaurant couldn't keep up with the demand! There are better value offers for your money and much better quality pizzerias in the area. One for the family. Never again.

The food itself was lovely but we went for a hangover pizza wanting a starter then a meal, however our starter was brought and within seconds literally our mains were brought leaving a ridiculously crowded table. Wouldnt recommend!