Kfc - Redbridge

Ordered a 14 piece bargain bucket dinner and it had 10 chicken legs in it. Also ordered a large amount of hot wings (think it was 16 pieces. All of them were the wingette rather than a mix of wingette and drumette. I was in a rush so didn't check but have done before and had to ask for a mix of pieces. They said they were sent boxes of chicken legs and had to get rid of them but this happened over 6 months ago so can't believe they haven't used them all up. Could it be that chicken legs and wingettes are the cheapest cuts they can buy? The chicken is always overcooked and the chips undercooked. The beans always look like they have been sat in the warming trays for days. You can't blame the people working there but the owners have a lot to answer for as they cut costs and so the quality suffers. I will avoid buying form here again and travel to Ilford or South Woodford as their food is so much nicer. A really bad franchise! KFC should pull them up on the terrible service they provide and they sully the name of KFC.

We placed an order for delivery on Sat 3rd April. Delivery turned up on time but everything was barely warm. They had placed all of the cold iced drinks in the same bag as the food. The chicken pieces we ordered were so small you could fit a drumstick and a thigh in the palm of one child’s hand despite adding a note for no thighs...and you could count the amount of the dry chips in each small bag. Really disgusting that these people are trading under the KFC franchise and charging full price for these child size meals!!! I intend to report them to the company so they can investigate, as this type of service is the norm unfortunately in this particular branch. We only ordered in the hope things had improved .... but sadly no.

Great experience when you order online, turn up and it is ready at the promised time. As well Covid safe with customers only allowed in when they are collecting and the food is ready.

The only positive aspect of this restaurant is that the order arrived on time. I ordered the zinger burger, fries, and a drink. The zinger burger was average, but the burger itself was barely warm and the chips were the worst I have ever had. They were cold and soggy, giving the impression that they were leftover from lunchtime. My partner had a four-piece chicken meal with chips and a drink. He had to remove the coating from the chicken to make it edible, and the chips were just as disappointing as mine. It has been a while since we last had KFC, and it definitely did not taste the same as we remembered. It will be a long time before we consider eating there again.

The fries were awful. They were mostly dry, overcooked, and half of them had to be thrown out because they were bad. The portions were small too. Overall, I was disappointed.