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Feedback gevenBrilliant Homely hotel. Stayed here for 7 nights with work. We usually stay in Premier Inns, but this was a nice change. Really nice and down to earth people instead of corporate branded robots. Only deducted one star because the hot water went off one night through a fault
Hotel 1 night stay with dinner and breakfast. Not worth the £90 per room, × 2, I paid, nor the £47 dinner without drinks, for a fray bentos steak pie, which was the only thing what seemed, decent to eat on the menu, due to scaffolding, the windows were locked from outside, on a hot night, very uncomfortable cheap mattress, and as you enter the building, an over whelming damp old smell hits you, and u almost immediately you start to regret, not researching more online before booking, trying to escape at 11 at night for oxygen, all doors locked, had to push the restaurant door open that lead to the small carpark with relief of some fresh air. I'm sure there are better hotels not too far, or maybe whitby is far better!
Horrific experience with my 84 year old mam took her there to be snarled at by the horrid women manager due to my 84 year old mam picking up the wrong plate even tho my mam could only eat a saucers with of food. Not the first complaint about that nasty person who is losing customers, they be batter off rid of her !! DISCUSTING WOMAN
Poor food, mash was a slurry, roasties burnt, frozen veg that had been stood for ages and cold, meat was loverly, worst carvery ever, it's normally great, went 2 weeks later not much better, what's gone wrong! it used to be the best carvery in the area
This has to be the best carvery I have ever eaten at, the meat was tender and moist the veg cooked to perfection, the small sausages were an added bonus plenty of meat and gravy to die for. Very busy so booking is advised
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