Feedback
Feedback gevenMy husband attempted to call and confirm our reservation for that nights stay . He phoned a few times and there was no answer . Then he was put on hold and it disconnected. I was a little worried about how this evenings lodging was going to go. We arrived and checked in smoothly. The parking is a covered lot which ,I liked . We Felt my car was in a secure place.There is a 15.00 a night parking fee. The room was very nice . Super comfy bed, a nice Sofa with a little table. I liked that the room had a fridge and microwave oven . We didn 't have time to go to the pool . But, the area looked like a great relaxing area . We also didn 't try the the Breakfast Dinner restaurant. The area was modern and clean . We did buy some drinks and snacks from the little store alcove. A large selection of items. We were able to have a later check out which was nice after a night out on the town . All of the staff, Front desk and Maids were really friendly and professional. We enjoyed our 1 night stay . If we are in Redwood City Again this would be the Hotel we will stay at :
The people that work here are SO NICE! Lua at the front desk and a young man with black hair that does the overnight shift are just kind and wonderful people. The room was clean and quiet. The reason I didn't give a 5 star is because I chatted with the system but my request for decaf coffee and extra towels was received but not honored.
I enjoyed my stay at this hotel. Customer service was really good, and my room was quiet. I have no complaints.
Con: Horrible Wi-Fi connection. Pro: Clean Modern 12pm check out Fridge and microwave Everything worked Good shower pressure and temp Netflix app
Booked a block of rooms for my son's wedding. Princess was exceptional and gave us a great rate and took care of us. The hotel is really nice. Front desk staff very helpful. Even the guy working the Starbucks counter was so kind. Our room was very nice and very comfortable. I highly recommend this hotel.