Pilot Travel Center - Remington

I left feeling frustrated because the staff seemed inattentive and not fulfilling their responsibilities. When I returned ten hours later and encountered rude employees who were still not paying attention, it really emphasized the issue. It's clear that the management is not prioritizing customer service. It would be beneficial for them to train their staff to be more attentive and courteous. Also, be prepared for a crowded truck stop; don’t expect a quick visit here.

This truck stop offers a range of dining options and has ample parking for both cars and trucks. The fuel pumps are consistently well-stocked, and the layout of the complex allows for easy access in and out. While there are nearby competitors, this stop is your top choice when exiting the highway, though not your only one. The presence of competition keeps prices competitive, benefiting everyone.

Good parking. Showers are clean and have lots of hot water. The fresh Pilot food is really good. Staff is very professional and friendly.

Nice place to stop to grab gas and food. We stopped to grab lunch from subway and girls at subway counter were very helpful and friendly. The Cinnabon counter had the whole store smelling amazing. The restrooms were clean. Love the selection of Christianbooks: we got several kids books and devotional for my sons. The Pilot gas attendant was helpful as well. It is also a niceplace to stop with your pets. We saw lots of furry friends stretching their legs with their owners in the grassy section of theproperty.

This Pilot gas station is one of the cleanest and most well-organized I've ever encountered. They have state-of-the-art coffee machines and bake fresh cookies right before your eyes. They even offer books and toys for kids. Kudos to the management and staff for maintaining such high standards!