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Feedback gevenWhen I arrived my family were already sat at the table. It was a warm day so I picked up a glass from the table to have water. It was so dusty it looked opaque, my cutely was all dirty. My starter came mushroom) the pasty was soggy and under cooked. The children had pizza limited basic child’s menu) it was the quality of a basic unbranded super market value pizza. Cheese just melted no colour. I definitely think it needs a new hygiene assessment, When I spoke to the staff all young, no senior member) I was told to ring or email. I’ve done both since and to date no reply. It could be such a wonderful place. It just looked said and run down.
Went for Sunday carvery first off never been to such a strange carvery no one informed us of how to proceed very long wait for food. I will never return food terrible meat you could not cut afters all very dry we were all disappointed
Food was a massive let down. All courses excluding dessert were very oily greasy and gave us a queasy feeling for both myself and partner. The only positive of the restaurant was the service provided. The only reason the score isn’t lower is due to a good breakfast and good service from Tricia.
The menu is ok, you can kind of cater for all tastes. My partner made a good choice with curry of the day. The portion size was good and the pieces of chicken were huge and he said tasty. Only flaw was accompaniments rice, naan AND chips!!! 3 carbs! You don’t need chips (or they could have been a choice instead of rice so what about a vegetable side to go with it? My choice was poor half a rack of ribs (smaller than my hand! I’m not a big eater but even I was surprised at how small they were. Came with chips, coleslaw and garlic bread. Again you didn’t need the bread with chips and coleslaw was 2 mouthfuls so sides could have been better (bigger coleslaw, beans, corn on the cob etc Desserts were good. Staff are lovely. I just think the menu needs a tweak.
The reality is so far from their description that I’m surprised they haven’t been questioned by trading standards for lying. The waitress bar person (not her fault needs training) had no clue about anything. Took 15 minutes to get a cocktail because she kept running out the back to get information. I asked what the soup of the day was and she didn’t know so had to go and check. Then asked what the curry of the day was and she said “I think it’s chicken”, I replied “chicken what” and she said “chicken curry” . You couldn’t make it up. I then asked if the lamb shank was fresh and local and she said “yes I think so” so that’s what I ordered. The lamb arrived 10 minutes later and was awful. Tough as cow skin and had clearly been frozen and or microwaved. The mash was like school dinner mash and the veg had also been frozen. The following morning we went for breakfast and it was the cheapest nastiness ingredients I’ve tasted. The sausages we wet and were clearly about 10% pork and the bread that had been put next to the toaster was still frozen in the middle. I would rather starve than ever set foot in this place again.