Best Western Higher Trapp Country House

We had a wonderful dining experience at this restaurant today. The young employees and their manager provided exceptional service. They were attentive, friendly, and helpful. Despite the busyness of the restaurant, the service was quick and the food was both hot and delicious.

I don't usually write reviews, but I felt the need to do so after experiencing poor service at this restaurant. The food was okay, but the staff seemed disinterested and unprofessional. We had afternoon tea for 5 people on a table that was too small, causing one of the platters to fall off the edge. Despite our attempts to clean up, the staff did not help or offer to replace the food. There were plenty of staff members standing around doing nothing, and even the table clearing was slow and inadequate. To top it off, we were charged for the dropped platter, despite barely touching it. Overall, it was a disappointing experience and a lesson learned to not leave bookings until the last minute.

This is the bar and dining room of the Higher Trapp hotel. Nothing special or exciting about it. Tables and chairs are in dire need of replacement.

Great value 30% off deal for 3 course Christmas meal with coffee and mince pie, Christmas crackers as well! Friendly welcome, great and very friendly service from waitress, excellent food, well cooked and good portions. Salmon was cooked to perfection and the lightest, tastiest cheesecake ever for dessert. Finished off with coffee and mince pies. We had a great time and will definitely be back soon.

Waiting staff were all lovely and friendly made a big fuss of the dog. Food was absolutely wonderful. We ate our evening meal in the restaurant twice on the run so that's a good recommendation! Blade of beef was delightful meat fell apart it was so tender. Apple crumble to follow was wonderful too. A big thumbs up from my friend and I.