Mr Freds - Ribble Valley

The meal was exceptional, the Caesar salad was delicious, but the real winner had to be the fish and chips, they were absolutely gorgeous, so fresh and delicious. The wine and desserts were lovely. Would definitely recommend.

The food was nice however the service was very poor and slow even with the restaurant being very quiet. We ordered drinks and waited around 40 minutes having to ask the waitress twice for them. Staff do need more training.

I am a frequent patron of Fred's Brasserie, and I must say that their customer service is consistently excellent. The staff is always friendly, accommodating, and attentive, making every visit enjoyable. The food at Fred's Brasserie is consistently top-notch, offering a wide variety of delicious options. Whether you're in the mood for a hearty meal or a light snack, they have something for everyone. Additionally, their coffee is always brewed perfectly, providing the perfect pick-me-up. Overall, I highly recommend Fred's Brasserie for its impeccable service, tasty food, and inviting atmosphere. It's a place where you can truly savor a delightful dining experience.

We waited and waited and waited a bit more for our (very simple) lunch! I could have driven home and cooked it myself in half the time. There were a lot of staff just standing around looking gormless, the food was on the pass for a full 10 minutes before it was brought to the table. The main was ok, but the desert (wedge of cheesecake promised) was just 3 small flat discs of very ordinary cheesecake that looked like it had been prepared in a silicone bun tray. Very disappointing, and the staff really need some training about customer service. Lucky the company at the table were fabulous!

Afternoon tea and was a poor experience. Service was non existent, had to go to the bar where people were stood around in order to get a drink and pay the bill (basically any service) not once in two hours did anyone come over and ask about anything. No table was cleared in the same time, with overflowing dirty plates/food on nearby tables and glasses at the bar. Food was unfortunately strictly average for a top hotel and venue. As other reviews have said ‘disappointing’, because some simple training in front of house would solve so much.