Shade Cafe - Richland

I purchased one of their energy drinks with lotus energy, luau flavor. The atmosphere is inviting, bright and clean. The staff is friendly, professional and helpful. The drink was delicious and I will be back to try the coffee next time.

Great coffee and beautiful atmosphere I also love how you can order yourself.

Always a great meeting place! Good coffee and their sodas are amazing!

I enjoy Shade. Always have. But in the last six to twelve months things have changed. Perhaps these sorts of things have always existed and they are now just more pronounced; perhaps not. In no particular order: The prices have continued to climb and climb and climb some more. Today I ordered an iced dirty soda (16 ounce), the same one I have ordered since November. Back in November (with my membership code) it cost $1.65. Today, it was $5.65 (before tax). I 'll let you do some quick math, but that is an astronomical increase in just a little over six months. Though not the end of the world, they eliminated a drink size. Used to be able to get a 20 ounce; now it is either 16 or 24 ounce. Sort of a bummer. Do they serve food or not? Who knows! Over the last few years they have gone from offering lunch items to not offering lunch, back to offering lunch, now back to not offering lunch. Had a meeting there with a guy earlier this year who summed it up best: It 's a cafe but I can 't order a sandwich? That 's peculiar... Not only do the prices continue to increase, they also fluctuate. I always order the same drink and same size, but depending on who takes the order, the price changes sometimes rather significantly. I swear I 've paid a dozen different totals in the last six months, all owing to whoever is in the window when I come through. Finally, the communication between the owner and employees appears to be quite poor. I could give a handful of examples but this is the most recent. I went today, July 3, 2024, to get my drink and inquire about their hours tomorrow, on the Fourth of July. The poor girl in the window didn 't know if they were open for the holiday or not, and said she 'd have to wait to hear from the manager. Another quick example would be the membership discount, which apparently has expired. This 10% discount apparently expired a few weeks back. Well, I 've probably gone to Shade four or five times since then, and every time, the girl in the window can 't find the discount code. After a few minutes of inquiry, she discovers the membership discount has expired. Shouldn 't your employees already know this? Shade used to be a cool spot with an inviting atmosphere where you could get a decent drink for a fair price. But now that it is nearly $6 for a soda can, I 'm compelled to frequent significantly less, or perhaps, not at all. PS: I gave a low food score because it is a cafe that doesn 't actually offer food...

My review still stands. Great place. Mixed Sodas here are awesome! Lots of choices, me and wife loved it, as soon as our kids caught a taste they now want to go often. Our whole family when we are riding in the van wants to stop and enjoy the goodness. Super nice staff, always friendly, and patient with the wild crew of kids in the back excited for a delicious mixed soda.