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Feedback gevenAll you can eat option for Hotpot is an excellent place here in Richmond. Good value, and their menu has various items to choose from. Overall, I've enjoyed the foods and satisfied service. Free parking available on site.
I hate leaving bad reviews but man clay pot has let us down so many times. We have been here so many times throughout the years and several times we come we are disrespected by staff. The experience was good to start and the staff were really attentive. But they think we don’t speak or understand Cantonese and make comments about us right in front of our table about our order or eating habits. It completely dampened our mood and experience. We had experienced this in past too a few years back which was why we didn’t come back for a while because they would judge us for thinking we only speak English and not thinking we were raised to speak/understand Cantonese. The portions have definitely gotten smaller throughout the years and when we asked to split bill with our friend they insisted we e transfer each other and one of us pay the whole bill. When I questioned it they just kept insisting that I just gave up. I understand it’s a credit card fee thing they’re trying to save but overall I would not recommend and won’t be back going forward.
Highly satisfied! We came towards closing time and the people are just wonderful, they cater us first class even making sure we order enough food through the all you can eat menu. Thank you!
Very bad service. It takes 20-30 mins for the raw meat to be delivered at our table. One employee has a bad attitude and not welcoming. Paid for almost 300 for 7 persons and definitely not worth it. The 2 hours eat all you can is not enough for the service they provided. So disappointed
This place offers All You Can Eat Hot Pot Food and the owners and servers are awesome service and excellent food.Certainly worth coming back again..