Chick-fil-a - Richmond

I've seen reviews mentioning that the drive-thru line can be very busy and slow. While that might be true, I always opt for online ordering for pickup. I'm in and out in just two minutes! My orders are always accurate, and they consistently give me exactly what I want. The staff is friendly as well. Don’t make the mistake of waiting in the car for the drive-thru!

They never got our order right. eating is terrible in comparison to anyone I visited. the customer service has decreased and the owner will not call anyone back. time to call and report this location. they do not live according to truett cathys standards. Chic-fil-a, they should examine this load and come to jesus meet with woman fox. unacceptable by any stretch of imagination.

I usually have a good experience here, but probably because of the late hour is why my pommes were them. I am a believer to treat others as I want to be treated, and perhaps I should have asked the hired person who gave me my food.

This fast food restaurant offers the best service I've ever experienced. The staff is well-trained, polite, and respectful. We really enjoy the food, which is always perfectly cooked.

This is the SLOWEST Chick-Fil-A in Richmond!!! This location is near my job and it’s always a 15-20 minute wait in the drive-thru. I go to the Mechanicsville and Bell Creek location often and the line can be down the street and I get fast efficient service with in 5 minutes every time I visit.