Prezzo - Richmond Upon Thames

I've been to various prezzo a few times and I've always found the food and service great. we came to the Mühlenberg branch last Thursday and it was incredibly busy in all fairness it was the night before ostern Friday. we were brought to a table in the corner and we could hardly hear how it was so loud. the service was terrible. we ordered in the app as we were told, and although our drinks came within 10 minutes after 50 minutes our appetizers were not yet there and it was impossible to get the personal, so we had to get up twice and go to the bar to ask them. After an hour the appetizers that were delicious (frittenmozerella, garlic bread, calamari) came after we finished the appetizers, we waited for 40 minutes on our net and during this time and had to get up and go into the bar to get more drinks when nobody went by. the main were also delicious (cheese penne al forno and a risotto,) but that was the first time that I had ever had a meal where a worker did not even ask how the meal was. as we originally dessert, we had in this phase almost two and a half hours in the restaurant with very little apology for the shocking service. I thought they might have offered a free dessert. but they didn't seem so much to care. we left and had dessert somewhere. total fantastic eating, but worst service. will not be back to this second.

I ordered takeout from this restaurant. Unfortunately, I had to inquire about where to eat after waiting nearly 10 minutes for their appetizer. The child's pizza arrived after my pasta main dish. The pasta was cold, so I had to return it to be reheated. No staff member checked in on our table to see if we needed anything. However, the food quality was good. The portions were generous.

We loved the birthday party organized by my friend in prezzo mill hill.The staff was amazing, really looked after us well and made us feel very special. The restaurant was very clean and we felt very safe with what's going in around the world. The...food was very nice and well-presented, tasted and looked very fresh. A very well done to the mangement team.

Today, my partner and I had a delightful lunch at this restaurant. We were most impressed by the friendly staff, incredible cocktails, and delicious food.

The food was amazing, hot, smelt and tasted great! The service was brilliant and the staff where very friendly even though they where very busy. Would definitely order again from Prezzo in staines.