The Rose Of York - Richmond Upon Thames

Today, I went to the restaurant with my partner, son, and granddaughter. We ordered two fish and chips as well as two steak and ale pies. When we asked for vinegar, we were initially told they were out of it, but they eventually brought some. Unfortunately, the pie crust was hard, the filling was subpar, and the vegetables, including the mashed potatoes, were not very good. I have had much better meals elsewhere and will not be returning to this restaurant. It was a waste of money.

We called in for a quick pint on a hot afternoon, and we sat outside we was only there half hour and left, a week later we get a £60 fine for parking in there car park, I explained to the management and they said you should have signed the book at the entrance. Me and my son did not see the book and it would have been helpful if the bar staff would just tell you when your ordering if you drove in please sign the book. So please be careful they are not helpful and don't careless about there customers.

God. Looks like a down at heel, about to close Toby carvery . Fairly dirty inside with lots of dead flies everywhere and litter in the beer garden. I mean really depressing. Staff seemed nice with the exception of an older lady who clearly hates people but loves to tell you the rules. Awful experience. Also, what is wrong with room 9? Given how awful the pub is room 9 must be a very recent murder scene.

Make sure that you register your car with the reception, otherwise you will get a £60 fine. The staff wont tell you about this when you order food and drinks. I guess its another way for them to make money. They didn't even respond to e-mails.

What a disappointment. Had been here with my dad about 10years ago and had pleasant enough memories. So when we walked past it I suggested giving it a try. The food is OK, but the customer service is terrible: a salad and a sandwich took nearly half an hour, kitchen doesn't open till 1pm and to top it all were delayed from paying while the barman played around with something with the chef. Such a shame, as reasonably priced and in a good location. But until they do something about it: avoid avoid avoid!