Dunkin' - Ridge Rd, Lansing

The food that I ordered was not what I ordered. And was not the first time that this happened.But this particular time I took it back only for them 2 throw it in the garbage.I mentioned to the young lady that I wanted sausage on mine, but I have a granddaughter who would eat it.She just smiled and said no, and threw it in the garbage.There was no compensation for me coming back up there. To correct thair error, but an extra charge.

This place has some nice food items on its menu. But the taste is not

I’m posting this on behalf of my boyfriend who decided to grab food to fuel up before an event we had. He proceeded to tell me how the order had NOT come complete and that the worker decided to slide her number!? Considering that the worker not only decided to be unprofessional, she most of all she COULDN’T do her job. Someone put Pauline in the back to mop because she clearly won’t bag up the food right ! Someone let her know she forgot my boyfriends donut or owes him a refund because she playing with people money, make sure she don’t play you next! ?

I went in threw the drive thru and the lady was Rude and shoved the coffee in my hand. I called back and spoke with her because she said we have no manager here. She told me she wasn't being mean or rude she was just trying to hurry up. I don't care what you trying to do she was nasty and rude. No coming back on a Thursday no more. Saturday is Crew Seriously ?.

I don't understand an over 10 minute wait just for coffee...no apologies for your wait and no thank you for your order....then when you receive your coffee it's made wrong! This is daily!!!!