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Feedback gevenNice shop, friendly people and well made tapioca crepes. Eat them while they are hot as they tend to fall apart when cool.
I complaint directly with the management, and didn’t even get an answer. Copying verbatim my email to them: I would like to tell you about a really unpleasant experience I had at your Leblon store earlier today. I believe that informing the management of these type of situations is important in order to take the corrective measures for any business to thrive. I ordered four tapiocas and two soft drinks for myself and my companion. After I had been charged, they told me that one of the ingredients for that tapioca was not available. This was fine with me, but in this case I decided to change the order for another type of tapioca, particularly because I had ordered the other one because of the missing ingredient (pimento biquinho). Since my second choice of tapioca was cheaper than the one I had already paid for, the man behind the counter offered me to add extra ingredients in lieu of the price difference. I refused and said I would prefer the difference back; although they did return the extra money I had paid for, he was visibly upset and rude for my decision. When I was finishing my meal, I noticed that the menu offered a “combo” for nearly 40 reais for any tapioca and a drink (so in my case it would’ve been approximately 80 reais). This option was cheaper than what I was charged for (90 reais, please see the attached receipt). I complaint about this because even though I did not ordered the “combo”, I believe that the cashier should’ve pointed out that option, because it is not fair that I had to pay 10 additional reais for exactly the same products as someone ordering the combo. They refused to adjust my bill. Both situations described above gave me the sensation that I was being fooled or cheated to pay more, perhaps because of my accent and the fact that I’m a foreigner. I hope that is not the case, but it’s not rare to feel this way since it is common that foreigners are often charged more because of the false impression that they have more money. Although not directly related to the incident, I also believe they were not courteous at all since I walked in the store: not a smile, not a “boa tarde”, despite my politeness and efforts to communicate with them in Portuguese. This led me to believe that I was not being welcome simply for speaking Portuguese with an accent, as there was no other evident reason for their lack of courteousness.
Although it has a small space, the service is very agile, and you can order delivery or takeaways. The tapioca pasta is excellent. The Açai is unique since it is sweetened with treacle instead of guarana. A good fit for a fast and healthy meal, as long as you order the lightest options.
Uma das melhores tapiocas do Rio! Muito macia e na espessura certa! Or açaí could be less than twelve, achei que o gosto do melado tirau o destaque do açaí.
Amei!!! Ja sou fã de tapioca, but never tinha eaten combineções tão flavorosa, estive no Rio for 16 days and comi lá por quase todos os dias. All delicious flavors, fine massa and crocante, recheio na medida. A salad 'fine' no copo tem um flavor marking e bem married com queijo de goat e uva. Or tapioca bolo, or Dadinho, your perfeito. Tem grande varietye de sucos das casa e outras opções. Preço super acessivel, além da fidee em que é possivel accumulate pontos e trocar pelos produtos da casa. Quero uma franquia em Brasília, urgente! Parabéns ao idealizador da Tapi.