Twisted Tulip Frozen Yogurt - Ripon

I don’t usually write a poor review, but gelt it was necessary. I called in to ask if the place carried a chocolate flavor (I live 20 minutes away). The lady who answered the phone replied with a yes. I mentioned I’ll be there shortly. 20 mins later I waked in, the place looked clean and organized they carried two different flavors of chocolates and a mint flavor. I asked the young male youth if they had the small sampler cups. He said no they don’t offer them. I them mentioned perhaps a few plastic spoons? At this point I think whom I presume the mature in age lady who answered the phone pops her head out from the back to look and hear what’s going on. The youthful male again said no they don’t offer that either. I don’t know about you, but the place I’ve gone to in the past for ice team or frozen yogurt off a small sample so yuh can decide what you prefer. I then asked the youthful male so what do I do if I pour a cup of frozen yogurt and then pay for it and it’s not the taste I thought it would be or it’s dissatisfying? He said I don’t know. I said so I would keep something that I paid for and I didn’t like? He said I guess that’s the way they do things here. He is saying this while he’s swiping a seat near the front entrance window and dies t look at me. I’m the only one in the store and the lady who popped her head out doesn’t say anything and doesn’t offer a resolution. She’s now gone. I mentioned I wish I would have know this and that I also just called drone 30 minutes to get here. Silence! I’m one who believes you should treat others as you want to be treated. I’m cool, calm and collective and it just seemed odd and weird that both the youthful make kept looking down, the matured in abed lady didn’t said or offer anything and of course the whole sample thing. I’m writing this in hope of the owners read this and it would cause change awareness. I called back after I left to at least clarify something, but there was no answer and it said to leave a message for Twisted Tulip.

4.2/5The yogurt was delicious! The place is very clean and owner is friendly once we started talking with him. Bummer that they don't let you sample like most places but I guess...I can understand why. I just put into my cup few different flavors I wanted to try also aside from the main two flavors I chose.Family owned shop. Check them out and try it!

Me my family love this place : they always have super good options, i feel like they should have little sample cups though like most froyo shop places do. Other than that, I came to do a yelp review to please ask that they play music or create a better ambience. We always come in, sit, and it's soo quiet and a little awkward trying to converse lol.. maybe a speaker in the back or something small ?? Piano melodies, elevator music... anything

You have a dairy allergy and there was only one option, which is fine. The label said Hawaiian but did not have description of flavor. The staff didn’t know what flavors were in it, and they would not let me sample it. Very disappointed. Not coming here again!

Great frozen yogurt!! My toddler loves coming here and they switch up the flavors often, and have a variety of toppings overall really good