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Feedback gevenI had a wonderful experience at the restaurant, thanks to my waitress Hannah. She provided excellent customer service, regularly checking in to see if I needed anything. She even brought me extra napkins without me asking! Hannah had a warm, friendly personality and truly went above and beyond in her role. I gave her a $100 tip because she absolutely deserved it.
We had a pleasant meal at the restaurant. Everything we ordered was fresh, and though it was quite busy, we didn't mind the brief wait for our food. The flavor of the wings and chicken sandwich could have been slightly improved, but overall, it was a good experience. Just a heads up for parents: there are no children's menus available to color on.
My family and I dined as a large group of 12 on Friday, and I was impressed that only two servers were available, yet they attended to our table promptly and were incredibly sweet and pleasant. We really appreciated their service, especially given how busy it was! The Philly cheeseburger was fantastic; however, the fries were just average. Overall, the burger was amazing!
I was really contemplating either writing a review or not .my bad service happened in July .I chose to come here right after I got married because I genuinely like the food from the restaurant and did enjoy the inside asthetics. I had a large party comingin with me so we all were really understanding about having to wait. They seated us quickly which was awesome!they werecompletely understanding and accommodated us .The only problem was our server. You can clearly see it in her face that she wasnot too happy serving us. I tried to be extremely understanding but realized after my friends explained that it wasn't right howshe was acting.we had asked for permission from another worker while she was gone to move our tables slightly closer to ourother friends table ,they allowed us and as soon as our server noticed she looked annoyed and shook her head.the whole time wespoke to her , she just seemed annoyed and didn't want to be there.she didn't react ,she didn't smile had a frown the wholetime,no emotions other than annoyed.she was definitely not hospitable. I felt like she ruined my celebration but my husband toldme not to worry about it. Every other server we got a chance to talk to were so nice and easily approachable.she truly did notpass the vibe check. heads up my sister asked the server to take a picture of all of us,our server quickly snapped a photo of usdidn't warn us but we were ready ,and skiddadled.thanks girl...I guess.. I probably won't be coming to this restaurant unless Iabsolutely have to but I'll just stick to the San Bernardino location.
Awesome service with a smile. Great recommendations if you need help deciding what to eat.
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