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Feedback gevenLocated in food coutt on top floor of Riyadh gallery. Ability to order online free m mobile and and collect order at counter. Food served quickly and was as expected for burger and fries. Staff were friendly in all aspects
Don’t miss the buy one milkshake and get one for free. I highly recommend the red velvet shake and mom’s favorite is the peanut butter shake.
My Night Were Ruined , Is the head line of my review ! I and my wife just had a great movie time at AMC , and after we finish we googled to find some place for late dining 27 July 2021 02:30 am and shake shack Riyadh Gallery Branch showed up to us . We went up to the place to order , but we were turned down and told they only open for HungerStation and as such for delivery apps , same answer were told to few costumers after us , and they left , but not us. I didn 't take that answer for granted , as it were clearly showing and stating in the location information they should be open and taking orders , I scanned QR code was showing the place , and surprisingly it was allowing me to order Online and Dine in the same Place ! And so I did !! After completing my order online I waited some time but then it showed , that my order were rejected and cancelled ! And not too long after an employee from the restaurant approach us and told to come back now we can make order in the cashier !!! I got soo frustrated that they turned me down and when I make an online order they Cancelled it and told me to make new order directly through them !!! I Rejected and made them process my order , But the story didn 't end there !! My wife were waiting in the seating area inside and an employee came to her shouting from far to my wife that she can 't wait here and she had to leave , I run back towards him and I was holding my temper and tell him that Im just waiting to pick my order once ready , would you rather set down on the floor in the corridor then , what I can 't even sit ?! That was too rude from them !!!!! I tried to have my order set to dine in but got rejected and told that we can 't stay here due to the mall regulation My order is now ready , but not really !! It had no utensils forks and such , no Ketchup and no flavor ! It were clearly made with no soul and u can feel they were forced to make it ! The whole experience were a disaster and I couldn 't even complete my meal ! This is a shame thing to experience with such a brand name like this ! Shake shake is now ruined for ever to me , really shame !
I loved their hotdog it is so tasty with reasonable price. However, the drinks are so expensive 12 SAR for a small drink
This shake shack branch is working effectively, I liked the service and the food.
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