Starbucks - Robbinsdale

It is a thing to get a little secured, but if the drive thru keeps the line for 15/20 minutes 2 days in order to get rid of my business. I know the staff is hard, but that's coffee. that shouldn't take long. they can actually park the person who keeps the line while they end the order so that the people will not be taking them in the drive thru caught.

The woman at the counter at Laufwerk treated me as if I were the most bothersome customer in the world. However, the coffee was decent overall.

Just yesterday, I approached the counter and had to greet the barista myself. She barely said more than the total of my order. When my drinks were prepared incorrectly, I left feeling frustrated. I tried to explain the mistake, and even though I apologized for having to correct it, I was met with indifference. The barista didn’t say a word; she turned her back on me, took my drink, and carelessly tossed it in the wash basin. She then made a new drink and placed it on the counter without any explanation. The management really needs to reevaluate their team because this level of treatment towards customers is unacceptable, regardless of any staffing challenges they may be facing.

I go to this location almost everyday of the week. The early morning crew is great. The last three times I've been there, the girl working the to go window is rude and wearing a sleeping cap. I've worked in the restaurant world for 27 years. I'll deal with the sleeping cap but the rudeness I absolutely will not. Looking for a new location

Long, long, line in the drive through and total disregard for customer service- on this trip it was as if I was providing them a service, instead of my business, which will be given to a different coffee shop for a while.