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Feedback gevenUsed online reservations was easy. We sat in our car until they called us. We waited about 5 minutes and then we were on our table. Menus were on the table and we got warm rolls. Our waitress was LISA. Very friendly and professional. She made us feel comfortable. It was our first time in this restaurant. Lisa took our orders. The view around the place seems big and full of customers. People laugh and enjoy themselves. Our food came perfectly cooked and delicious. We enjoyed everything and were very satisfied. We're definitely going back.
Had A Bad Experience at another restaurant the same night that we left. Came to Texas roadhouse and they catered to our needs. They were very apologetic about the other restaurant. Which was extremely nice of them. When our dinner was coming out the waiter accidentally dropped all our food. It happens I get it. The manager came right over and told us and was so apologetic. She comped our appetizers and gave the birthday man a free piece of cheesecake. They remade our food which was amazing and they did it fast. Would definitely recommend.
The food was amazing , the cinnamon bread combo was so good . The serves and mangers were amazing . As a first timer there , they gave me samples of some of their sides . I tried the mashed potatoes with bacon , and I had to change my main order to add matched potatoes. I had half strip ribs with side it rice and matched potatoes , the rice was well seasoned and so good . My friend had steak , matched potatoes and corn. I will be trying other locations too, but if you live in Rochester , this is a place to try !!!
Been here many times and we have enjoyed our meal every time. Sometimes it can be a little bit of a wait but worth it once you get your meal. The servers are very friendly and always check in to make sure drinks are filled. One of the best parts is the unlimited warm dinner rolls with cinnamon butter.
**EDIT 12/09/2021:** Our waitress, Paige, was amazing! Kudos to her! **EDIT 09/21/2022:** Today was my birthday, and we had the pleasure of being served by Gavin. He is exceptional at his job and made my day so much better! Thank you, Gavin!
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