Potbelly Sandwich Shop - Rockville

Sandwiches are always made as mentioned. I love their sandwiches, be it chicken or veggie melt. Have you used catering menu option as well as several times from this store, they continue going elsewhere difficult every time. Would you like to give a big scream to Ana Campos, who was very professional about the phone, and treated my order perfectly. She saved us in a moment of crisis and went beyond and beyond to make sure we were satisfied with all the experience.

Olo was very happy, sweet, friendly and helpful with all my questions about the app process. She really took the time and patience to give me over and over the service. The two gentlemen who made our sandwiches heard me and my questions as I had never been there. Our sandwiches were spectacular. I worked for 20 years in customer service, and that really did my day that there are still workers who seem to love what they do. Thank you, Olo.

For 15 years gone to the shop It was always a good place, as late it seems like there are new management and they do pretty well. Food is always fresh and tasty. I get the grilled chicken club constantly the bacon is always good.

At the service manager Hannah was very patient to help us find out if we have forgotten to order an article or if we paid for it and did not receive it. Absolute jewel of a manager, patience even during the closing time deserves to shout out.