Thai Express Rocky View

I was not happy with the food at Crossiron mall. I ordered vegetarian option and got the bill with chicken . I told the person that I had mentioned no meat or egg. They just told they would make it what I wanted. The food was very bad, no veg, too much of sweet sauce too. They took the price with chicken n didn’t even change it. Thai express was very good before …. but not anymore.

We were unlucky to visit and eat at this place. Food was disaster, totally bad, tom yam was only water with lemon taste. 15$ only one soup and taste is gross , tamrin chilli also cost 15$ and it was taste less and very small portion if comparing with the price. NOT RECOMMENDED AT ALL!!! Cheating people

I used to love Thai Express, but this particular location was a huge disappointment. The staff was rude from the moment of taking my order to handing me my food. It's unfortunate because this used to be our go-to restaurant whenever we visited the mall. However, with the poor attitude displayed by the staff, I don't think I will be returning. I requested additional chillies on the side, but instead of accommodating my request, they just rolled their eyes and gave me a minuscule amount of chillies that were barely noticeable. The fried rice tasted burnt as well. My overall experience was marked by very poor customer service. It was disheartening to see the cashier constantly rolling her eyes at customers all day. Despite this, my husband was craving pad thai, so we decided to give it a try. Unfortunately, the experience was no different. When we asked for extra chillies on the side, the cashier informed us they were not allowed to do so. We asked for them to be mixed in with our food and were even willing to pay extra, but when we got home and tried the food, there was no spice at all. It tasted like regular pad thai, and I lost my appetite. The cook claimed to have added chillies, but the dish was bland. My fried rice was burnt yet again. I have decided that I will not be returning to this location.

Food poisoning from Chicken Pad Thai on Thursday January 12th at 6 pm. Started to feel very nauseous about 20 -30 minutes after eating and won’t get into the details but even after throwing up several times the onslaught continues. Had food poisoning once before many years ago and knew right away what was happening and what i was in for which was a bad night at my hotel room. Tried to call the number on the receipt and website to let them know and of course it is out of service. Definitely ruined my road trip to Cross Iron Mills, hopefully feel better in the morning… No Food Safe going on there evidently!

Staff are very rude from start to finish. Hadn’t decided on meal so she asked me to go to the back of the line even though I had already asked the one family behind me, and they weren’t ready yet either. I quickly ordered what she suggested and didn’t notice she had typed in the wrong number until I had paid and was waiting for food. She typed in something that had multiple ingredients I do not like, so asked her to correct it and get me the correct meal. She rolled her eyes and told the cooks, who also seemed annoyed. I would have taken the other meal if it was something I would have enjoyed but not going to take whatever you feel like cooking just because it is an inconvenience to fix your own mistakes. Food came out very good, just wish I could have had it without the attitude.