7 Brew Coffee - Rogers

Not impressed. The music was so loud that I had to shout my order, and the staff couldn’t hear me. There were no signs to indicate where to go, which led us to accidentally join a line. I ordered a half sweet pumpkin spice latte, but it tasted like overly sweet milk—there was no coffee flavor and certainly no hint of pumpkin spice. I came here to avoid crossing traffic to Starbucks, but I really don’t understand all the hype surrounding this place.

The staff member who took my order was very friendly, and they are always quick with service. I really like 7Brew; their drinks are like a more affordable version of Starbucks. Plus, they have delicious muffin tops and sometimes you even get a free drink, like I did today!

This location is fantastic. They have their own brand of energy drink, but when you politely decline and mention that Red Bull is more expensive, they happily provide you with Red Bull instead. They’re not at all pushy about promoting their own brand, either.

Terrible customer service!!! On my previous visit they messed up my drink. Of course I didn?t realize it until I was already where I was going. But I foolishly thought they?d have decent customer service and would just let them know on my next visit sothey could comp me a drink. Except when I did tell them on my next visit they treated me like I was some kind of lying coffeethief. I got the third degree about exactly what day, what time of day, why I didn?t come back that same day and so on. I wasthen told that because I didn?t come back the same day and return the nasty drink they can do nothing for me. Am I reallyexpected to make a return trip, out of my way, at the expense of my time and gas and keep a bad drink all day just sitting in mycar to drink it up? These people don?t even apply common sense to their decision making. I left without making any purchase,with the two drinks I had just ordered on the counter.

Super friendly staff! Always super quick to get the coffee out with their long lines and it always tastes amazing! Love that they offer pup cups for my dog as well! Their coffee is always beautifully made and their shakes were surprisingly super good!