Rinascente Roma

The old lady with glasses is so mean. Please train your staff. I was waiting at the tasting area for almost 5 mins, she then asked me to go and take ticket...duh...when I asked the young lady at counter which ticket should I take, she told me no ticket needed and she will serve me what I want to try. I am a nespresso customer for almost a decade...bought capsules everywhere in the world and never come across this. Train your staff.

Nespresso has the best coffee and you pay for it but is worth it, but I don't like the way employees treat with customer: it's a false kindness and this happens not only in this shop but also others where I've been, I think because of a forming issue .

Worst service i’ve ever received in any Nespresso boutique around the world. The staff was completely disinterested and arrogant, working for Nespresso i was expecting to be welcomed and looked after like in other boutiques. Very disappointed.

Posto eccezionale inserito in un centro dove si spazia da profumi, abbigliamento, accessori per la casa e molte altre cose in una posizione, elegante

Personale davvero buono e cordiale. il prodotto straordinario