Shane's Rib Shack - Rome

Excellent service. Very friendly and welcoming. Sampler plate was delicious. Had the Mac n Cheese and Brunswick, both were great. Red sauce is based on BBQ. Peach sweet is also delicious. Family member said the baked beans were sweet. Sweet potato fries are also really good. All good experiences. It seems to be a lot of them Ga... just a few in NC I know about.

I ordered Baby Back Ribs to go. Those ribs were over-cooked and the WORST baby back ribs in the history of rib-eating. Needless to say, I won't ever be going back there! Had two orders, one a sampler the other just the half rack of ribs. Spent $32.00 on inedible food. I am disgusted. However, the dogs liked them.

I paid for two sets of 20 wings and a children's 3 piece chicken strip there was hair in the coleslaw and hair wrapped around two of my wings so when I picked up one the other one followed with it ? then I asked one of the associates to trade out my 2 wings and it was a drum and a flat and the flat had a bone that was cut odd she picks him up with a paper towel goes into the kitchen then comes right back out with the same two wings like I wouldn't notice so they're going to skip out on switching out two wings what else are they skipping out on and then you pay $20 for 20 wings and they come out looking like they cooked a parrot the wings are so small overcooked almost to a crunchy point I got a refund thank God but when I told the upper manager about what happened she said something smells fishy like I'm lying to her about her gross food ?? all around terrible experience save your money for somewhere that will appreciate your business

First time to eat here. After we ordered, we went to fix our drinks and there was a huge cockroach going down the back of a booth. A worker overheard us talking about it and goes on to tell all of the others. They continuously look at us laughing. Our food was cold when we got it. Such a disappointment

This was our first visit to this particular location. We are originally from the hometown of Shane's and I believe Mr. Thompson would be proud of the staff here. From walking in the door to leaving, everything was too notch. Food was fresh and handled no different than the original McDonough, Georgia location. My wife decided to try something different and found a new favorite in their boneless wings. I went with the original sandwich and fried okra. I think they also have the best okra too. We will definitely be back.