Jimmy John's - Romulus

Order from a different location please. Ordered the all American beefy crunch online and they forgot the crunch the thousand island sauce. Okay.. mistakes happen. Called the store and the associate (guy girl) kept hanging up and refused to address theissue. Even had my coworkers call and try and as soon as they heard the issue, placed us on an extremely long hold. Thishappened multiple times. So so rude unprofessional. New associates needed at this location asap. Even asked for a manager (whowas the woman who also kept hanging up) which resulted in more extremely long unanswered holds. Left a feedback review on thewebsite. Horrible experience.

This location is AMAZING!! They made a last minute large order for our hockey team due to another place cancelling last minute! Thank you Jimmy Johns for going above and beyond! Great Food, Great Service!!

Normally I like JJs and have never had a problem. I've been to this particular location 3 times and they gave me the wrong order 2 of those times. I'll go to other JJ stores from now on when the craving hits.

Fast service but maybe take some time to slow down and think.You guys forgot my drinks and chips more than once because of a rush. I get it but now I don?t have what I paid for. Slowwwwwww downnnn

Too slow. I guess they need people to work at this location. Pandemic has mess up a lot of places.