Dunkin' - Roselle

Ali was such. A sweetheart Thank you ? Your store needed her with ur reviews because I almost didn't come in! But I'm glad I did because she gave me great

Absolutely the worst Dunkin I’ve ever been to. I don’t post reviews. I figure people have off days sometimes. This place is completely ridiculous every time I come in. The manager w the multicolored hair makes it known when customers annoy her. I got that award today, because I ordered a box of joe and dozen donuts and I got to hear her complain about me, right in front of me about how this shouldn’t be ordered in the mornings they don’t have time for this…. I apologize for you not having time for my business. Time and time again I go in there her attitude is the absolute worst and the other staff under her poor leadership aren’t any better. The food is burnt or undercooked, it’s just sad.

Horrible customer service I made a $21 order and they had nothing we ordered can’t make frozen coffee, bacon was given to us raw, didn’t have bagels or craussants to make our sandwich…. This is not the first time they have screwed up an order… I would suggest not going to this location it should be closed.

The guy working today, 8/18, at 10:48am was the rudest person. First he didn't like that we wanted to add one more thing to our order and then he was pissed because our second iced coffee didn't ring up $2. He told my husband that it's on the receipt then closed the window on him. My husband told him again that it did not ring up $2 and he finally huffed and refunded us. Total grouch.

Went in for a door dash order that was supposed to be ready by 1:30, was not ready until 1:40pm. Took 3 customers before the customer who paid online. Please be more prepared in the future or discontinue door dash services.