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Feedback gevenToday I was craving Subway. Not Wawa or QuickCheck, but Subway. It had been years since I last visited. As a vegan, I don't often go to these kinds of places, but Subway holds a special place in my heart. I used to frequent it when I was vegetarian, ordering a sub with egg patty for protein, spinach, red onions, and BBQ sauce. Those were some great memories. I had hoped that in 2021, I would find a vegan protein option on the menu, but unfortunately, that was not the case. Instead, I ordered a veggie sub with spinach, peppers, banana peppers, red onions, tomatoes, and oil and vinegar on a roasted Italian footlong, paired with a DP to drink. I planned to take my order to go, but I noticed a sudden downpour outside, so I decided to stay and enjoy my meal in the cozy restaurant. Despite the rain, I savored every bite of my fresh, crispy sub as I watched the storm pass by. The only downside was that there was no one to thank as I left. I know Subway has been facing challenges in recent years, with the rise of fast casual dining. Perhaps some changes could help them attract a larger, more diverse audience. Here are a few ideas I have: add vegan options, promote sustainability, update the outdated yellow color scheme, play cooler music, offer nitro ice cream coffee, switch to paper bags instead of plastic. Just a few suggestions. Something about Subway still resonates with me after all these years, and I'm glad I decided to revisit.
Dee, the young man who prepared my sandwich, is one of the kindest individuals I've ever encountered. He did an excellent job and created an amazing sandwich. This restaurant is fortunate to have him on their team, and I hope they acknowledge his exceptional service. Everyone working there should follow Dee's example on how to treat customers. Thank you, Dee. Your parents have raised you well.