Mcalister's Deli - Roswell

I've been coming to McAlister's Deli for 20+ years, primarily for the sweet tea because it has always been outstanding. However, for the past couple of months it's been hit or miss, mostly miss, being pale and cloudy in appearance, foamy at the top, and worst of all, tasting like a combination of reused tea bags and lemonade (both the sweet and unsweetened versions . I've asked many of the servers (who BTW are always helpful! if they're aware of the changes and no one seems to have any answers, although some have said other customers have also complained, so I don't think it's just me. Also, for the past several weeks, it's been on nearly a daily basis. I can't even drink it, it's so bad, nothing like the fresh brewed taste that is McAlister's signature tea. At this point, I think I'll just stop coming to McAlister's and either start brewing my own or look elsewhere. I don't know if management is aware of this, but if not, they should be. Their signature beverage is being adulterated, either wittingly or not, but something should be done to resolve it.

Food was okay, not worth the price we paid, but that's fine. The problem was how slow it was and unsafe we felt. We had to walk past around 6 men to get to the front door. They made very loud threats that the next person they saw with their phones out, they would get them. Unfortunately, this door was locked, so we had to walk through this group again and go to the other door. Inside, you could still hear how loud this group was and they were there until we left. Driving past this restaurant a few different times and they are there often. There was hardly anyone inside, both customers and employees. It was prime dinner time and there were three employees and two other clusters of customers, all waiting. We ordered and waited for 25+ minutes for our food. Got home and we were missing some items.

My wife and I went to McAlisters Deli to have a late brunch we decided to try the Rueben sandwich. The sandwich was great but we noticed one thing that made their score drop. The young lady at the counter started scratching her head and hair which is a no no in the food industry especially when there are people watching. The photo below will show you what I mean. Additionally I will not be back

I got the club sandwich. I didn't know that it came with wheat bread, I would have preferred white bread. It was ok. I was disappointed with the sides I received. My fruit salad was half empty in the container and it might as well be called a cantaloupe salad. My SO's tomato cucumber salad was half empty in the container. He said his Rachel sandwich was good. The tea was good, I got the peach puree in it.

Tried to eat here but girl at counter said it would be 30 minutes till we could receive our order because they were short handed so we left. The place wasn't that crowded. That is unacceptable although we appreciated her telling us that ahead of time.