Subway - Rothwell

Brilliant service, staff friendly and efficient and food was hot.

Often doesn't have bread, cookies or anything in the drink dispenser. New workers are incompetent, old ones were perfect. Mailed me coupons which didn't work, had to use points, spent 5 minutes on the phone in front of me WHILE FOOD WAS HOT calling a manager that didn't know how to use their own system. And when I complained I got an email saying they appreciate the feedback, offered no resolution at all. Food was cold by time I got home (literally 3 minutes) Disappointing service. Also since they opened deliveroo, very very busy and slow. Service: Dine in Meal type: Brunch

Super service from staff well happy Service: Dine in Meal type: Lunch

**Service:** Dine-in **Meal type:** Brunch **Price per person:** £1–10 **Food rating:** 5/5 **Service rating:** 5/5 **Atmosphere rating:** 5/5 **Vegetarian recommendation:** Highly recommend **Vegetarian options:** Not sure **Parking:** Plenty of parking available **Parking options:** Free parking lot

The customer service was disappointing, and the staff had unhelpful attitudes. Additionally, the lack of cheese made the visit feel pointless.