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Feedback gevenWe made the mistake of inviting two friends to join us to share the bounty that was promised on the Meat Platter Meal for Four' deal bought through Groupon. Took us a while to find the way into the place where we were greeted...by a bemused lady behind the bar who didn't know what to do with our voucher I'm just a friend visiting she stated. The lady owner soon appeared, showed us to our table and served us our complementary (bought as part of voucher) half pint drinks. It was very quiet and lacking something...ah ... atmosphere. We imagined a German Beer Keller...cheery, jolly rowdy evening... this place was lifeless, subdued, there were four other people sitting drinking pale beer but no one else was eating!! We should have read the signs!! Then the oval silver platter arrived with thin pale German sausages on it and two small DRY DRY DRY breaded chicken breasts!!!! We were stunned laughter, or was it hysteria....hid our shock. We had to cut the small chicken breasts in two....gave up as so dry no one wanted them....two small chicken breasts between four of us......so unnecessary!!! Another silver platter arrived when we were part way through the first, this one was piled high with chips...frozen chips we think.......no taste at all. Terrible presentation, so unappetising and dry!!! I think they were trying to make it look plentiful on big platters but with so little food on offer it looked pitiful. NOW in the Groupon advert BBQ House advertised a Meat Platter laden with Pork Chops, loads of different sausages, chicken and a variety of other meats.... they even mentioned how good their Schnitzel was.....NOT what we were given. They claimed this was a meal for four! What a Joke! All we could do was laugh at how horrendous and strange the place was. It seemed to be a gathering place for the whole family and all their smoking friends who did indeed (as other reviews claimed) spend most of the night going in and out and in and out the front door .... smoking and leading huge dogs through the restaurant. One can only presume they have no back door step!. Our BBQ House experience was really bad our friend is a chef which made if even more embarrassing. I guess you could argue that you don't get something for nothing pay half the amount get half the quality and quantity. That has, however, not been our experience we have had some brilliant meals and deals using our Groupon Vouchers. The best deals have been where the restaurant understands marketing and uses the Groupon sales to get people into their premises and then allows the vouchers to cover ANY meal of your choice on their menu with the ability to top up if the bill exceeds the voucher value. This way they showcase their food and dink to customers whilst wooing new customers to hopefully return again and again. And so we do..... bringing friends and family with us. Such a shame! We won't ever return again we should have complained but the evening was bad enough without adding a row to the proceedings... we just vote with our feet and write a review ! The evening cost us per head for thin sausages, awful chips with half a lager. Our friends ARE still speaking to us.....but if you value your friends and love German Food be sure NOT to eat at The BBQ House Malton....Scratch this one OFF YOUR LIST !!!
I had a groupon for this restaurant, I tried to book a table but no one answered the phone so we just arrived one friday night. My partner and I do not live in Malton so it was a planned trip out for an evening...meal. When we walked in we had to wait for the staff to finish their private conversation in another language. Then they tendered to us and we asked if we could have dinner there with our groupon. They said if we hadnt booked then no we cant (and the restaurant was empty). They said that they cant serve us food beacuse people come in around and they may not have enough food for them if they serve us?! really?! We thought they were joking and laughed but they werent. I told the lady that I had rung but no one answered and she said I couldnt have because she was there! Extremely rude as i was telling the truth! Eventually they said yes and we sat down and we got another telling off beacuse we had a groupon and hadnt booked. I was ready to leave but as we had already paid, we stayed, ate the meal which was ok, and left. While we were waiting for our food, there was another couple who was having drinks outside. They came in and asked to see the menu as they were thinking of eating there they got the same story we cant serve you because we may not have enough food for the people that come in at shocking! The staff were more interested in their friends and smoking than being accomodating.
I had a groupon voucher for four so took some friends there on Saturday July I had booked the table for p.m, arrived early so we could have a few beers first. We took our table but we were interupted on several...occasions regarding ordering our food, eventually we were left alone until we decided to order the food. The starters my husband and friend had were ok but slightly overpriced at each. Then came our mains three of the party had schnitzels and one the burger. This came with bacon which was cold and not very appetising, we complained to the chef about this,but he seemed more worried about going outside for a smoke!!!! and he did not wash his hands on his return, as we had full view of the kitchen. Thank god we had a voucher if not we found it ovderpriced and overated
With friends we enjoyed a lovely meal, wine and beer. We were a little dubious as to what it would be like as previous reviews are mixed. We all had different types of schnitzel which were tasty and of stomach filling proportions. The interior, we...think, is trying to replicate a beer keller but it was clean and comfortable if a little rustic. This is not fine dining but it is wholesome tasty food at a very reasonable price and we will return.
This place is fabulous the food here is wonderfull both times that we have eaten here the sauces and the salad are out of this world even just some salad is fabulous do not no what the dressing was but even that tasted fabulous we...always have very good service just to go for a drink the place is friendly and there is never any trouble like there can be in town the staff are very friendly and can not do enough for you the atmosphere is always very friendly and welcoming
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