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Feedback
Feedback gevenRude on the phone- online order vs ordering on the phone huge price difference- very harsh way of explaining this difference to customer
Super disappointed I placed the order at 12:28pm today and at that time delivery time said 17 27 minutes. Then by 12:38 it was going through quality check and that's when the tracker stopped updating. I called the location twice (at 1:10pm and 1:17pm) and both times the manager said that the delivery person was on their way, but when I asked for an eta because I had to go to work, the manager refused to give me an estimate. When I asked to cancel the order, he said there was nothing he could do. I also signed up for text messages and received no text message updates. I don't think the order was actually delivered until 1:40pm (over an hour after I placed the order) or so which is the last time I checked before I had to go into the office. I am extremely frustrated because I've ordered from this location in the past and never had such a delay with the order and rudeness by the manager. Food was okay, but I'll be taking my business elsewhere moving forward.
While the food was fine, the service is horrible. You get a call from the driver asking you do meet them rather than them bringing the food to you. I always make an extra effort to tip well (before getting the food) because I hope it will encourage effort but not at this location. I travel for my job and I can honestly say this is the first dominos to do this. Don't trust commercials or advertising if you live or are working anywhere near Raritan, NJ
They are irreposable, have bad customer service and the pizza always arrives cold at home. You should change people for more than an hour. To deliver a pizza
I at least had the good fortune of not completing an order with the moron who answered the phone.First off if you want to live the American dream and work here please consider learning the English language!!Also respect a customer who is trying to place an order at the business you choose to work for!!!Thank goodness I came to my senses and ordered from a local pizzeria with REAL pizza!!!!What a disgrace!!!!