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Feedback gevenAsked the TSA dude for advice for a lunch he said hands down QDOBA. His recommendation did not disappoint. I got a bowl with brisket. Definitely delicious and convenient.
On Jan.21,2024 at 11:30 pm I decided to get some food before my flight along with my daughter and colleague. We both decided on Mexican. Our experience at this restaurant with a staff member was just horrendous. The young man who was serving was incredibly rude to both of us. For my order, he was serving both my daughter and I. He made a mistake and put sauce on mine when I had it said it was the one for my daughter, and he knew that as we were very specific. When I tried to gently point it out, he raised his voice and said ' well what do you want to do ' , I asked he could try to scoop the top portion with sauce off, he then proceeded to THROW THE PLATE across the room to the garbage and then literally throwing the food on my plate as well. He was hostile and so rude in the interaction. My timid and soft spoken colleague had a similar experience of disrespect when making her order. We were both shocked at this behaviour and hope it will be addressed ASAP. This young man should not be in this line of work until he has some serious customer service training.
Worst staff ever met as far as QDOBA is concerned. Very rude and had lot of attitude. These kind of workers are not fit in the hospitality industry. Giving a look at me as if we are eating for free. Strongly recommend the staff to undergo some hospitality training. Worst experience
The food is not like outside the airport. The Qdoba in mission valley is amazing 10/10 best competitor to Chipotle, but inside the airport is just horrible!! It's like they didn't train anybody on how to cook. The rice is tasteless the beans are under seasoned. They give you less food than when you order Qdoba outside the airport and they don't have all the toppings you can get outside. Pretty disappointed. Fortunately, we stil have mission valley to go to, but if inside the airport order anything else. Also teach the staff to cook !! They're very lovely ladies but they don't know how to cook the Qdoba way
Management needs to staff better. Long line, 1 person preparing orders and cashing out. This is in an airport. People don’t usually have :30 to wait inline. Worker was trying to do his best, but just can’t keep up. Saw several people step in line only to be frustrated and then leave.