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Feedback gevenMy wife treated my kids to Starbucks this morning while at fries and my youngest struggled to make a selection for 30 seconds. The person for Starbucks rolled their eyes and literally said “this is why you don’t bring your kids to Starbucks in the morning”!!! Are you kidding me? Good job Starbucks we will never go to your store ever again. For the price we pay have a little patience or don’t serve people. My wife walked away.
Iced chai latte is my favorite. Asked for light ice and they followed direction perfectly.
When I went this last weekend. I was rudely pointed to a sign that I couldn't order my drink and that the expresso machine has been broken since Monday. I understand being tired and a little cranky due to the let down that is out of this baristas control (I have worked in customer service too). But this barista was condescending making me feel bad that I didn't read the sign beforehand and didn't even offer me a receipt or say anything as she rang me up for a cake pop I ended up ordering. I did not provoke this behavior and I don't think there is any excuse to treat a customer like this especially unprovoked. Definitely won't be back for a while.
Whoever is in charge of keeping this location stocked is doing a terrible job. Who makes customers stand in a huge line for a coffee and tells them I 'm sorry we don 't have any cold brew right now ? Ok...maybe put up a fricken sign or some **** so I don 't go wasting 30 minutes of my time to find out someone isn 't doing their job.
A great place to enjoy a good cup of coffee and a biscotti. You can even grab a tasty little sandwich that they will heat up in their oven.