Chicago's Pizza With A Twist Natomas

I'm not sure why this restaurant is on OpenTable. They don't take reservations here. It's a small pizza place where you order at the counter. The staff didn't seem to know the menu, couldn't offer recommendations, and they were out of wine but didn't inform us until after we placed our order. The pizza was the one good thing about our experience. We ended up taking it to-go and eating at our hotel.

They made an error on our order. This place has NO customer service. Not once did anyone come out to ask how things were, and the place was not busy. We asked for extra bowls to share a dessert, they came without extra spoons, and when we asked they made it seem like we were making unreasonable asks! When we went to pay our bill one of the staff asked the cashier to discount our food since they messed up. The cashier pretended not to hear this and claimed it was too late because he swiped the credit card we were standing in front of him and he blatantly lied. We did not receive our discount. With no desire to argue, we left without leaving a tip. Never again will we visit this establishment

I don’t know why they would be on open table. This is not a place that takes reservations. It’s a very small walk in pizza place that you order at the counter. They didn’t know the menu, couldn’t make recommendations, were out of wine but didn’t know that when we ordered. The pizza was really good which was the only positive thing. We ended up getting it to go and eating at our hotel

Our order was incorrect and there was no customer service at this place. Despite the lack of customers, no one came to check on us. When we asked for extra bowls to share a dessert, they were brought to us without additional spoons, and when we brought this up, the staff asked inappropriate questions. When it came time to pay our bill, an employee tried to benefit from the mistake by swapping our credit card and claimed it was too late to fix. We did not receive a discount and left without leaving a tip. We will not be returning to this restaurant.

I'm not sure why they were listed on OpenTable, as this restaurant does not take reservations. It's a small place where you order your pizza at the counter. The staff didn't seem familiar with the menu, couldn't make recommendations, and didn't know much about the wine selection when we asked. The pizza was really delicious though, which was the only positive aspect of our experience. We ended up taking our food back to our hotel to eat.