Panera Bread - Sacramento

The food was simply delicious. Unfortunately, the bread was not packaged appropriately. It appeared to be tossed into the bad.

The Broccoli Cheddar Soup tasted great, but they forgot the bread bowl and the soup portions ar a complete rip off at these prices.

I was here to pick up a salad for my wife. There were some customers inside but I didn't think it was crazy busy. I was able to place my order without any trouble. Then I waited. I waited some more. After that, I kept waiting. The line behind me ofcustomers waiting for their orders grew as I continued to wait. Finally, an employee asked for my name to check on the order.She told me that it wasn't on the screen yet so it may be a few orders back in the system. 25 minutes is what it took to get asalad. It didn't look overly busy to me but what do I know.. maybe somebody ordered 300 complicated sandwiches. Regardless, Iwould have appreciated a little heads up. 2 stars were given because everyone was nice and my wife thought the salad wasoutstanding.

Williams is the Best Customer Service Representative Ever! He attended to us as if we were in a Five Star Restaurant! He made our lunch date special. He was welcoming, he has a very positive attitude. He was Just a Joy to be around!

This review is not about eating, although the turkey avocado blt I had was great. No, it's about the loading manager mike going 'paths beyond . . . . about a month ago, from the wheel group, all seniors, held on another panera’s in sacramento. unfortunately they were closed for the redesign, but the staff there gave free coffee and cookies. mike was there and in the conversation learned that we have planned an 80 miles drive to his load on howe to honor the birthdays of the two 80 years old who ride with us. He secretly told us that he would do something if we were there. we ate our sandwiches when he and a couple of workers ballons and a huge cake with the names of the youngs brought on. hbty was sung and pictures were made. nice job, panera’s.