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Feedback gevenFriendly customer service, centrally located in N San Jose, corner of First St and Hedding St, made to order delicious Sandwiches of variety of breads, hot delicious soup of the day, avoid visiting during lunch hours, SJPD is within walking distance and it's fairly frequented by city officials, police department and employees working nearby, parking lot is very limited, suggest visiting during lunch hours, moderate prices, highly recommended,
I’ve been a Togo’s customer for 45 years, my visit yesterday was by far, the worst. I ordered two sandwiches, #9 #24. First thing I noticed was all of the produce and meat was in the fridge and all the bread was in a plastic bag in the corner of the counter. Sorry to say, but my Pastrami sandwich was horrible. Worst I’ve ever had.
Ordered online for pickup, got confirmation had my account charged, only to arrive and find a hand written sign posted on the door to inform people they were closed. Unacceptable. Furthermore upon no one answers the phone when you call, even if it is before closing.
Too expensive. Only go there once a year due to the cost.
I recently visited Togo 's and was extremely disappointed with my experience. The sandwich was dry and lacked flavor, and the bread was stale. The lettuce and tomatoes were wilted and unappetizing. The service was slow and the staff seemed uninterested in providing good customer service. The store was dirty and unkempt. I would not recommend Togo 's to anyone and will not be returning. It was a waste of time and money. Overall, Togo 's is a poor excuse for a sandwich shop. Furthermore, the prices at Togo 's are exorbitant for the lack of quality and quantity of food you receive. I ordered a large sandwich and was shocked at how small it was. I left feeling hungry and unsatisfied. The only redeeming quality of my experience was that the sandwich was wrapped in foil which kept it warm. The atmosphere of the store was also uninviting. The lighting was dim, the floors were sticky and it had a strange smell. The seating area was cramped and uncomfortable. I observed several tables with dirty dishes and trash left behind by previous customers, which made me question the cleanliness of the kitchen. I would advise anyone looking for a sandwich to steer clear of Togo 's and instead opt for a different sandwich shop where you will receive better quality food and service. I am extremely disappointed with my experience at Togo 's and will not be returning. Additionally, the employees at Togo 's were not only uninterested in providing good customer service, but they were also rude and unprofessional. I overheard them complaining about their jobs and customers, which made me uncomfortable. I also observed them not washing their hands or wearing gloves while handling food, which is a huge sanitation concern. I also noticed that the menu was very limited and uninspired. They offered a few basic sandwich options and nothing more. I would have appreciated more variety and some innovative sandwich options, but unfortunately, Togo 's did not have anything of the sort. In conclusion, Togo 's is a poor excuse for a sandwich shop. The food, service, atmosphere, and employee attitude are all lacking. I would not recommend Togo 's to anyone and will not be returning. It was a waste of time and money. I would advise anyone looking for a sandwich to steer clear of Togo 's and instead opt for a different sandwich shop where you will receive better quality food, service, and atmosphere.