Starbucks - Saint Ives Australia

Saturday September 2 around 10 am to 11 am we dropped by to pick up a free birthday drink and we have been waiting for 35 minutes on the side the lady served like 40 drinks already ahead of us this is the only time for the last 20 years we have been a Starbucks customer we shouldn’t have gone to this place it made us all wait (the whole family was waiting) in the car which ruined our birthday celebration plans.

NO ONE IN HERE..two hot drinks taking 15 mins to do . slowest service ever experienced. unbelievable how management allows this. Barista literally leaned back on counter taking her time instead of prepping drinks. Maybe over worked? Not sure ..made zero sense at all.

Small Starbucks. Friendly staff. The music is loud though! Loud!

I am regular customer of 49th Ave Starbucks location because the service was always good. Today I ordered my Trente size to try passion fruit drink. When I picked up, the foam in my drink was too much. I let the foam melted itself and the drink was as much as grande size. I asked some water and told the staffs that my drink was like grande size instead of Trente size. Anya gave me water and offered me some more passion fruit juice. Thank you Anya for your best hospitality service. I wish that the staff who made my drink would be aware the different size of drinks. I give 5 stars because of Anya's attention to customer.

Coffee is cold... Staff is insanely rude and dirty... Moping the floor and making drink and food??!?