Dunkin' - Saint John

It's a typical Dunkin' location. I don't visit often, but when I do, it's usually for breakfast or ice cream. When I stop by for breakfast, I...

The customer service is excellent. Upon entering, you'll notice a vibrant and welcoming atmosphere. It's enjoyable to place your order while being greeted by friendly smiles. The food is served hot...

If I could give this place zero stars, I would. The service is extremely slow, the staff is clearly understaffed, and their drink-making skills are lacking. My iced latte tasted more like flavored milk than anything else. When they handed it to me...

This is the worst Dunkin' I've ever been to. When I place an order through the app and they run out of an item, they just replace it with something else without informing me during pickup. When I go back to address the issue, they give me an attitude. Their customer service is terrible—there's never a smile or a friendly greeting, not even a simple "good morning." Additionally, they are inconsistent with their service and products. It's frustrating that I have to drive 10 minutes out of my way to visit another Dunkin', but I won't be returning to this one again.

Dunkin' offers the kind of coffee I love, in a way that resonates with me. It's not overly elaborate—just the right size, not too big, but definitely grande. I'm always impressed by their consistent quality and service.